Tuck's making the most awesome ship model ever of the original America of cup fame. The kit comes from Spain and is short on details, with some missing altogether. It takes a real man to fill in the interstices. Tuck's the man.
Know what? We spent hours and hours today fighting against "the man." In this case it was TypePad, the blogging program that gives life to our blog. We discovered by chance the other day that months and months of our blogposts were missing one, two or more images. Images are the very lifeblood of our blog, of course. It took us over a day to get a response from the good people at TypePad as to what was up. This from Coleen today:
Ok, I see now. It looks like these images are missing file extensions (ie: the "jpg" part of "image.jpg") There was an issue associated with that that's been fixed for newly uploaded images. I'm going to trigger a full republish of your weblog now to see if that helps.
Tuck in his shop recalls Goomp and St. Jerome in their studies.
Of course that's ridiculous as far as extensions of our image files, which are consistently from day one of the jpg type. Then this:
The republish didn't seem to help, but I made a change to your account (put it back on the static publishing) and now the images are loading. So this seems to be an issue with the dynamic publishing platform.
Right now, your blog is on the static platform which means that certain features, like pagination and the comment feeds, won't work but the images should all be loading.
Whah?
We can ask engineering to see if they can make your images work again on the dynamic platform but I don't know how likely that is for one isolated case like this [You think?]
If possible, we'd like for you to re-upload the images yourself and we can give you 3 free months of free service to compensate for the issue.
If you'd like to do that, we can put your account back on the dynamic platform and you can re-upload the images.
Yes, of course. Let's get back up to speed. But can we acknowledge the burden of everything is upon Sissy? It's taken us 45 minutes to fix June 2007 alone. Now on to the previous six months of last year before that.
Update: Last time something similar happened -- we lost 29 images a couple of years back, compared to perhaps 100 this time -- then SixApart Chairman & CEO Barak Berkowitz sent a personal email saying:
"We will be extending your TypePad subscription free by 12 months in recognition of the inconvenience we have caused."
Too late to ask for 12 months this time since we've already accepted three. Sigh.
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