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"We value all input from consumers"
Wanna know how out of it some marketing folks are? Here's the message we received from Martha A. Larkin, Consumer Relations Department of Just Born, Inc., the folks that make Peeps, after we sent her our brilliant new Peeps breakthrough recipe:
Dear Sissy,
We received your recent e-mail message.
We certainly appreciate that you shared your recipe. If you like, you can submit your recipe to the Recipe and Craft portion of our website.
We value all input from consumers. Many enhancements are planned for our website over time, so you may wish to visit us periodically.
Thank you for taking the time to contact us.
And thank you, Martha, for taking the time to send us an automated response. First of all, how important does it make a customer feel to be told "We certainly appreciate that you shared your recipe"? And then to be told "We value all input from consumers."
Yes. Marketing also doesn't play the video games they advertise too. Sales would be so much better if they did.
Posted by: andophiroxia | March 30, 2005 at 09:27 PM
In other words, from now on not a peep out of you...
Posted by: The Prop | March 31, 2005 at 03:35 PM
My beak is sealed.
Posted by: Sissy Willis | March 31, 2005 at 03:41 PM
But you were expected to feel "special"... what went wrong??? *grin*
Posted by: Teresa | March 31, 2005 at 04:13 PM
Telling that they couldn't even manage to forward your email to their own "Recipe and Craft" people.
Posted by: Scott | April 01, 2005 at 08:48 AM
Dear Sissy,
I think it's unfair and sophomoric that you attack me personally in this public forum. Most people told me not to worry about it, everyone is entitled to an opinion, and besides, who could possibly bother reading this pathetic excuse for a web-blog. I doubt you will take the time to allow me to respond, because it looks like this is solely about your notoriety, and you probably don’t care who you hurt along the way.
I did take the time to look at your recipe and trust me; it's mediocre at best. I mean, you opened a package of PEEPS and put them on a pie. I've seen this and heard of this hundreds of times each and every holiday. Big deal! Please get over yourself.
Best wishes,
Martha
Posted by: Martha | April 02, 2005 at 12:40 AM
It is the tradition,
And not yet reversed,
To post April Fool's jokes
On April the First.
I know that in blogging
You all play for keeps
Some things are worth slogging —
But ladies — for Peeps?
Posted by: Jeffrey Hull | April 02, 2005 at 11:37 AM
I LOVE it, Jeffrey. Honored for the rantings and ravings of this blog to be your muse of the moment. :)
Posted by: Sissy Willis | April 02, 2005 at 03:14 PM