"Thank you. Finding your site and a solution to my problem has really saved my day," comments Trygve Rosenvinge, a student in Denmark who couldn't finish his assignment because he couldn't get Photoshop to work:
I've spent a few long hours now, trying to make Photoshop cooperate with me, and finally thanks to you, it's alive again and I can continue my long delayed schoolwork.
Luckily for Trygve, we had had the same problem with Photoshop about two months back and documented the whole, hair-raising experience -- from panic and despair through dogged determination and on to final triumph -- in a post entitled "Photoshop not responding." When he typed "adobe photoshop 'not responding'" into a Google search -- just as John Kerry's website is number one when you type in "Waffles" -- our post popped up at the top of the list, with all the answers. And the final answer, for us then as for Trygve now, was at the other end of a Google search:
Then we did what we should have done in the first place: Opened Google and typed in "Photoshop not responding." Clicked on a likely website -- a kind of forum where a voice in the wilderness types in her computer problem, and geeks write back with likely solutions. A Canadian geek calling himself *manyk at something called deviantART had the answer.
Of course now Trygve has run out of excuses for putting off his homework.